+ 27 21 300 1314 

Front Desk Agent

V852      Permanent      Cape Town



Job Description:

Our client, a 5 star hotel, based in Cape Town is looking to employ a front desk agent.

Main Duties & Responsibilities

  • To attend daily briefings & follow up on any pending items.
  • To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay.
  • To ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually.
  • To ensure all takings for the day are correct, balanced and banked according to hotel policy and procedure.
  • To adhere to the departments and hotel’s policies and procedures as laid down and prescribed from time to time.
  • To carry out any other functions and responsibilities as is directed by the Front Office Management to ensure the smooth running of the front desk.
  • To be aware of all the promotions and functions within the hotel.


  • To ensure that long stay and regular guests are acknowledged and their preferences are actioned as well retained for future stays.


Required Qualifications & Experience

  • Diploma / Degree from a reputable hotel school 
  • 1 to 2 years’ experience in Front Office or similar role within a luxury hotel environment.
  • Strong verbal and written communication skills.
  • Ability to work without supervision.
  • Team & Goal Orientated.

Should you meet the requirements, please email your cv to niki@globerecruitment.com or contact – 021 3001314

Date Posted:  03/07/2017/

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