+ 27 21 300 1314 

Store / Shift Supervisor

V869      Permanent      Century City



Job Description:

Skills Required:                       Selling Skills

                                                Working knowledge of a store management system

                                                Financial skills

                                                Knowledge of industrial relations

                                                Basic coaching skills

Computer Literacy – Microsoft Office                             

Experience:                              1 – 3 years’ experience in a Store Assistant role in QP or alternatively at least 3 years supervisory experience in a retail customer facing role.

Unique work conditions:         Must be able to work shifts, weekends and public holidays.


  • Cashier and Admin functions (back office admin functions i.e. Dolphin lookups; cash-ups, banking and daily reconciliations).
  • Perform Stock Room Clerk role.
  • Perform Acting manager role.
  • Back office administration.
  • Action markdowns.
  • Store opening and closing.
  • Stock counts.
  • Achieving individual targets.
  • Contribution to store targets.
  • Stock management performance.
  • Visual merchandising performance.
  • Administrative performance – cashing up staff; cash desk supervision; stock control; back-office admin functions.
  • Operational planning and objective / target setting, priority setting and scheduling (staff scheduling & daily teas and lunch planning; individual targets).
  • Monitoring and reporting (stock management; sales targets; expenses; admin policies and procedures).
  • Resolve escalated issues e.g. customer queries.
  • Casual recruitment and selection.
  • Individual performance management and training / development.
  • Motivate and discipline team.
  • Company culture and values.
  • Effective Operations team member and liaison with internal and external service departments (e.g. IT, Finance, RCS, infrastructure suppliers,etc.).


Personal Requirements:          

  • Confidence and Decisiveness
  • Pro-active
  • Leadership
  • Building Talent / Developing Others
  • Adheres to Principles and  Values
  • Relating and Networking
  • Persuading and Influencing
  • Presenting and Communicates Information
  • Writing and Reporting
  • Problem Analysis and Judgment
  • Planning and Organising
  • Quality and Detail Orientation
  • Customer Focus
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks

Should you meet the requirements, please email your cv to leila@globerecruitment.com or contact – 021 3001314

Date Posted: 10/07/2016

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